Refund policy

Both of our products are digital. The Behavior Trigger Map is a PDF download, and the 5-Week Safety-Care Program is a PDF workbook with a 12-email practice series. There is nothing to ship and nothing to return.

30-day money-back guarantee. If either product is not useful for your family, write to help@safetycarefamilies.com within 30 days of purchase and we will refund the full amount. No forms and no questions. You keep what you downloaded.

If you did not receive your download within 24 hours, or a file will not open, write to the same address and we will resend or fix it. If you bought the wrong product by mistake, tell us and we will sort it out. Duplicate charges are refunded in full.

Refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank.

QBS LLC, 200 Foxborough Blvd, Suite 600, Foxboro, MA 02035. help@safetycarefamilies.com